Fink's has always believed in excellence in sales associate training programs. In addition to attending product training lead by vendors such as David Yurman, John Hardy, Cartier, and Tag Heuer, our associates go through several programs we've developed to achieve better customer service.
All sales associates attend a one-week training program held in our corporate headquarters soon after hire. They experience the fundamentals of jewelry and what sets our product apart from other retailers. They also learn important procedures directly from our Merchandising, Information Systems, Marketing, and eCommerce Departments.
We also train associates additionally throughout the year in clientelling practices and motivated sales achievement. Our programs are developed on an ongoing basis by Charlene Hudson, Director of Sales Training.
Read the article: Luxury Jewelers Resource Group Recognized For Excellence By Training Magazine
